Do distributors and resellers add value to the products they sell? Nessan Cleary takes a look at this crucial supplier network.
When it comes to buying new kit it’s easy to think about specs and prices but an important ingredient in every purchase is the way that it’s sold and supported. In some cases, particularly with the bigger, more expensive flatbeds, themanufacturers will deal direct with customers. But often the sales and support is outsourced to specialist distributors backed up by a network of dealers that have developed relationships with customers, possibly in niche areas that it’s hard for the equipment manufacturer to reach alone.