Essex-based Solopress has launched a priority service for its top-tier customers.
The new membership scheme, called Solopro, provides tailored support for printers, print resellers and print managers that qualify based on their annual print spend. The service gives them access to a dedicated account management team, flexible pricing, priority production and specially negotiated credit terms.
Solopro, MD Simon Cooper said of the decision: “It became clear that there was an opportunity to add an enhanced service that was more closely aligned with the business needs of our most highly-valued customers. At one end of the scale, we’ve seen the rise of micro-businesses whom we’re already well positioned to cater for, with low costs on short runs and fast turnarounds. But at the other end of the scale, our larger customers have increased in number and volume, warranting a specialist service that makes print buying simpler, faster, and more cost-effective for our partners in the trade.”
Solopro members can negotiate special pricing, discuss bespoke products and arrange credit terms. In addition, all Solopro jobs will undergo enhanced pre-press artwork checks, and take priority throughout the production process.
Members will also benefit from a regular health check - a quarterly meeting to discuss payment terms, performance and pricing, and to explore opportunities to develop the relationship.