Thu, Dec

Fespa UK creates new client relationship manager role

The Fespa UK Association is looking for someone who’s “print through and through” to fill the newly created role of client relationship manager.

According to the job spec, the role “is all about being the face and voice of print organisations. Big organisations through to one-person companies need to know that they are part of something. This is where you and the association comes in. You'll get amongst members; get to know them, their personality, what it is they want from the association; how best you can add value; and then with this information, formulate a strategy with the senior management team to put on roadshows, events, networking sites, and add value back into the membership.

“You'll have to be a good listener. Remember the old saying of two ears and one mouth - never more appropriate than for this role. Ask the questions, listen and then act with the information. 

“The association carries a great name and reputation in the industry, as such, it shouldn't be too cold of a sell when drumming up new members to the association. How you do this is down to you but network referrals, events and network are just some of the ways membership has grown over the years.” 

The new position - which carries a £25,000-£27,000pa salary - requires applicants to travel around the country, though the base will be in Barnsley.

Fespa UK stressed: “This is a really exciting time to be part of the growing association. The world is back open, events and networking is back to face to face and there's no better time to be driving value and sharing success amongst your print community.”

As this is a newly created position, the role will develop with the incumbent, but initial duties will be: opening opportunities with new members, booking and attending meetings; networking and developing relationships within existing members; keeping members and potential members up to date with projects and events; selling tickets for events and conferences; helping to run events and manage projects, both in the UK and overseas on occasion; managing the company database and sending out communications; using social media to create engagement from the print community.

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