Dream or nightmare?

For how long and to what lengths have we talked about the benefits - and difficulties - of developing and using fully-fledged ecommerce solutions in the wide-format space? It’s a rhetorical question really - we all know it has been, and continues to be, a headache of an issue. But is the enormous shift in online buying patterns accelerating system development and changing your outlook? News releases and blogs coming in to me from vendors and integrators suggest that’s the case - what’s your grassroots take on the situation?