Finding the right fit

An enormous well done to those that have just graduated from the BPIF training courses, and to other industry newcomers that have found their feet during this period of upheaval. That brings me onto a question for all you owners/managers of large-format PSPs - where is your operation currently most lacking skills? Getting the right people to fill the right gaps is something various industry bodies are working on, but they don’t always have enough grassroots information as to specific needs. Let me know where you’re finding recruitment/training issues and perhaps we can put our heads together to help improve the situation….