Do you want an independence day?

I’m not talking US history. Nor anything to do with Brexit! Clothing design operation Miss Look says that fed-up of slow turnaround by print companies it took the decision to buy a sublimation printer and bring sampling in-house. Fair enough. But it poses the question - as printer manufacturers seek to sell their wares into operations that might be your customers but see the value of going it alone - what do you do to retain their business?