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Sat, Jun

Tony Hodgson, director of PODi for Europe, provides a heads-up on marketing initiatives you should note for 2014.

The 21st century manager's role is to facilitate and coach, not to control, according to Michelle Bailey of Engage for Success, a voluntary movement committed to the belief that employee engagement is a better way to work.

Dorothy Agnew, senior solicitor at Moore Blatch, runs through the checks and balances worth making when it comes to your intellectual property.

Consultant Matthew Parker provides his top tips on how to retain valuable customers and build business on the back of their loyalty. 

Then hear what Jacky Hobson has to say about it. As a professional marketer with both client- and agency-side experience, she has worked as a marketing consultant almost wholly in the print space since 2002, so she knows what she’s talking about with these top tips.

Are you one? You should be if you want to lead your company through difficult times. Marcus Timson of FM explains the hows and whys with these top tips.

Do some serious flirting with your customers and make them feel special to build a long-term relationship based on more than money. Consultant Matthew Parker explains the detail in these top tips.

So says the Forum of Private Business as the first companies start to use the system this month. If you’re still not fully prepared here’s what you need to do…