Case study from Roland DG

Established in 2014, The Sign Shed specialises in manufacturing and supplying safety signs, banners, stickers, and personalized signage for businesses and homes. In their first year of business The Sign Shed purchased their first Roland printer from printMax, a BN-20, which served as the foundation of their collaboration with Roland and printMax. This initial investment set the stage for a long-lasting partnership that has proven instrumental in The Sign Shed's growth and success.

The Sign Shed's experience with Roland DG’s hardware solutions has been nothing short of amazing. Rob Haywood, Operations Director, The Sign Shed, explains “the print quality and reliability is exceptional, allowing for uninterrupted production, minimizing downtime and maximizing efficiency.”

One of the primary reasons for the continued relationship with Roland DG and printMax is the exceptional service provided. “The Roland warranty cover means that should we have an issue, it’s dealt with in a prompt manner and resolved very quickly. Roland is a brand we can trust,” adds Rob. This responsive support network ensures that The Sign Shed can maintain seamless operations and meet their customers' demands without delays or complications.

Having started out with Roland’s entry-level device, the BN-20 print and cut device, The Sign Shed quickly identified room for growth, now running a print room that boasts the TrueVis roll-to-roll eco-solvent printers, a collection of UV flatbeds, and UV roll-to-roll print and cut.

The Sign Shed has witnessed remarkable print speed and technology advancements throughout their partnership with Roland. Notably, in the transition from the TrueVis VG to VG3 printer series, with Rob stating, “there’s been a noticeable difference in the amount of machine cleaning needed, which has been reduced to a minimal amount. The latest inks offer a far superior print quality at faster speeds, significantly reducing our ink usage.”

 

Roland printers play a pivotal role in helping The Sign Shed deliver exceptional quality to their customers. By utilizing the latest Roland UV technology, The Sign Shed can manufacture and ship 95% of their orders on the same day. This efficiency ensures customer satisfaction and positions The Sign Shed as a reliable and trustworthy signage supplier in the UK market, the company prides itself on its ‘Excellent’ Trustpilot rating, with over 4,500 reviews.

 

With 9 years of upgrading their print room, The Sign Shed has remained ever loyal to their initial purchase from printMax. Rob added, “The level of service and knowledge from printMax is exceptional. They are our trusted partners for digital printing hardware and consumables.”

 

Looking ahead to 2024, The Sign Shed remains committed to enhancing its online presence and further establishing its reputation for excellent products and service within the UK signage industry. As part of this growth strategy, The Sign Shed plans to continue investing in cutting-edge machinery and technology to meet increasing customer demands and expand their market reach.

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