Selectech, a specialist supplier of ink, media and accessories to the professional wide-format sign and display print market, has been appointed the first Tech8 preferred partner. As a result Selectech is now able to offer annual warranty and pay-as-you-go customers a guaranteed next-day, on-site technical support service.
As well as guaranteed next day support, Selectech customers will get a 5% discount on Tech8’s spare parts and a 5% reduction on Tech8’s standard wide-format printer service rate.
Stuart Lee, development manager at Selectech, said: “As Tech8’s preferred partner, we will be able to ensure our customers suffer minimal downtime if and when a technical issue arises. It offers us an incredible USP. The majority of major manufacturers are currently unable to offer such a competitively-priced, comprehensive support package.”
Justin Atkinson, business manager at Tech8, added: “By offering this exceptional standard of service, we’re enabling Selectech to truly differentiate itself in a competitive marketplace. The preferred partner programme will be rolled out across the UK in due course.”