What do you consider to have been the most ‘innovative’ piece of kit introduced into the wide-format space over the last year? With the EDP Awards just around the corner, and having only announced the Image Reports Angel Awards at the end of 2011, I’d be interested in seeing what you would choose to honour.

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Pay-as-you-go machine service and support to rival top end warranties – great idea, but the question has to be: will Tech8 manage to pull it off? Hopefully so given the amount of unrest in the market over the cost of some warranties and what they cover, let alone the never-ending stream of complaints regarding response times etc. What are your feelings on the subject of using pay-as-you-go servicing instead of taking out a warranty?

The latest bundle of press releases indicates that education and training are back on the agenda after taking a something of a blow in a rocky economy. All the more reason to do more with what you have of course, so any way of enhancing your teams knowledge and skill should be welcome. But what about becoming an educator yourself and spending time (if not actual money) working with schools, colleges etc. to promote careers in print? If you already do, please drop me a line.

A cloud doesn’t always signify rain! Indeed, a little ray of sunshine is more likely to be associated with the new Optimus Cloud system for integrated online trading. Now I’m not in any way advocating that you stop talking to your customers, but if you’re looking for a hands-off, hassle-free way of dealing with some of them, this could be the kind of development you’ve been waiting for. I daresay we’ll see more of products of this ilk as the year progresses.

Yes, we’re going to see pre-show information coming through thick and fast (one hopes!) now that we’re into the New Year, what with Fespa Digital just a few weeks away and Sign and Digital UK and Drupa close on its heels. But with three trade shows in close succession, which will you be attending? And how much weight do you give to the various show seminar/education programmes now of offer? What entices you to one event over another?

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